Website: chia187.com

1. Introduction

Welcome to chia187.com ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, become a paid member, access our private directory, or register for our conference.

Our website is hosted and managed through Wild Apricot, a membership management platform. By using our site and services, you acknowledge that your data is processed through Wild Apricot's platform in accordance with this policy.

Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.

2. Information We Collect

We collect information that you provide directly to us when you:

• Create a member account or purchase a membership
• Access the private member directory
• Register for a conference or event
• Contact us for support

The personal information we may collect includes:

• Full name
• Email address
• Phone number
• Agency or organization name
• Mailing address
• Usage and analytics data

We collect usage data automatically through cookies and similar tracking technologies when you interact with our site.

3. How We Use Your Information

We use the information we collect to:

• Create and manage your member account on Wild Apricot
• Provide access to the private member directory
• Process conference registrations and related communications
• Send important notices, updates, and event information via Wild Apricot's email tools
• Respond to your inquiries and provide customer support
• Improve our website and member experience through analytics
• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• Member Directory: As a paid member, your name, agency, and contact details you provide may be visible to other verified members within the private directory. You will be informed of what information is displayed.
• Wild Apricot (Platform Provider): Our website is built and hosted on Wild Apricot's platform. Wild Apricot stores and processes member data — including your name, email, address, phone number, and agency — on our behalf as a data processor. Wild Apricot is contractually obligated to protect your data. You can review their privacy practices at wildapricot.com/privacy-policy.
• Payment Processors: Payments for memberships and conference registrations are processed through Affinipay. We do not store your payment card information on our servers. Please review the privacy policies of Affinipay for details on how they handle payment data.
• Legal Requirements: We may disclose information if required by law or in response to valid legal process.
• Business Transfers: In the event of a merger or acquisition, your information may be transferred to the successor entity.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Keep you logged in to your member account
• Analyze site traffic and usage patterns
• Improve site performance and user experience

Wild Apricot platform cookies: As our hosting platform, Wild Apricot also sets cookies on our site for session management, member authentication, and platform functionality. These cookies are necessary for core site features to work properly.

You may control cookie settings through your browser. Note that disabling cookies may affect certain site features, including member login.

6. Data Storage and Security

Your personal information is stored on Wild Apricot's secure servers. Wild Apricot employs industry-standard security measures including encryption, secure data centers, and access controls to protect your data.

We also implement appropriate organizational measures on our end to protect against unauthorized access or misuse of member information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your membership is active or as needed to provide services. If you cancel your membership or request deletion, we will remove your data from our Wild Apricot account within a reasonable timeframe, except where retention is required by law.

8. Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal data (subject to legal obligations)
• Opt out of non-essential communications at any time

To exercise any of these rights, please contact us using the information below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date. Continued use of the site after changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact us at:

www.chia187.com

or

PO Box 6298, San Jose, CA 95150